Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few additional days.
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You will receive a notification email once your order has shipped.
Shipping Rates & Delivery Estimates
We offer multiple shipping options at checkout:
| Shipping Method | Estimated Delivery | Cost* |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Overnight Shipping | 1 business day | Calculated at checkout |
*Shipping costs are based on order weight, dimensions, and destination.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.
International Shipping
Currently, we only ship within the United States. We hope to offer international shipping in the near future.
Shipping Restrictions
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Some items may be restricted in certain areas due to size, weight, or regulations.
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We cannot guarantee delivery dates for delays caused by the carrier, weather, or other unforeseen circumstances.
Lost or Damaged Items
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If your order is lost or arrives damaged, please contact us at info@cozycraftz.com within 7 days of delivery.
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We will work with you to replace the item or issue a refund.